Frequently Asked Questions
Orders & Shipping
How long does delivery take?
Delivery times vary depending on your location. Most orders are processed and shipped within 1-3 business days.
Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times depend on the destination.
Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking link via email.
What if my order is delayed?
Delays can occasionally happen due to high demand or carrier issues. Check your tracking link for updates or visit lafavrita.com for assistance.
Returns & Exchanges
What’s your return policy?
We accept returns within 30 days of delivery, provided the items are unused and in their original packaging.
How do I initiate a return?
Visit lafavrita.com and follow the returns process in your account or contact our team for help.
When will I get my refund?
Refunds are processed within 5-7 business days after we receive your returned items.
Products
Are your products ethically sourced?
Yes, we prioritize sustainability and ethical sourcing in all our products.
Do you offer gift wrapping?
Yes, gift wrapping is available at checkout.
How do I care for my purchase?
Care instructions are included with each product. For specific details, visit lafavrita.com.
Payments & Discounts
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.
Can I use multiple discount codes?
Only one discount code can be applied per order.
Do you offer student discounts?
Yes, students can enjoy exclusive discounts. Verify your eligibility at lafavrita.com.
Account & Technical Issues
How do I reset my password?
Click “Forgot Password” on the login page or visit lafavrita.com for help.
Why can’t I access my account?
Clear your browser cache or try a different browser. If issues persist, visit lafavrita.com.
How do I update my account details?
Log in to your account and edit your information under “Profile Settings.”
Miscellaneous
Do you have physical stores?
Currently, we operate exclusively online at lafavrita.com.
How can I collaborate with you?
For partnership inquiries, visit lafavrita.com.
Where can I find size guides?
Size charts are available on each product page or at lafavrita.com.